DELIVERY & RETURNS
UK Mainland Delivery (Standard Delivery) – £3.95
UK Mainland Delivery (Next Day Delivery) – £6.95
Free UK Mainland Delivery when you spend over £75.00
UK Non-Mainland Delivery (Ireland/Jersey etc) – Starting at £8.95 depending on location
EU Delivery – Starting at £9.95 depending on the country.
International Delivery – Starting at £29.95 depending on the country.
Within the UK we ship exclusively with DPD & Royal Mail Local with proof of posting, signature on arrival and online confirmation of delivery, your delivery is easy to trace. Most local parcels will arrive next day but customers should allow two working days for delivery. There are no Saturday deliveries however an additional cost can be paid to request this.
We are happy to deliver goods worldwide. International and EU deliveries are through the Royal Mail and may not always be traceable to the point of delivery.
- Peace of mind with proof of postage
- Use online tracking to check if your item has been delivered
- A signature is obtained upon delivery
- Orders placed after 4pm will be not be shipped until the next day
- Orders placed after 4pm on Fridays will not arrive until the Monday afterwards at the earliest
DPD and Royal Mail employ a fully tracked and signed for service, ensuring that your parcel is in safe hands. Any delivery instructions issued to the delivery company on behalf of the customer are not endorsed by Edge Clothing Company and we can take no responsibility for items delivered under these circumstances,
Taxes and Duties
In some circumstances, you may be required to pay customs duties and/or taxes on the good you have purchased. Any local fees such as these are not included on your invoice from Edge Clothing Company and will need to be paid by the customer. We have no control over these charges so it is always best to check your local postal information websites for a full explanation of any charges that might be levied before your parcel reaches you. US orders exceeding $200 will qualify for import tax and this should be considered before ordering.
Please mark all returns as such to avoid import duty when the goods re-enter the UK. These costs will be deducted from your refund should we be liable.
Scottish Highlands & Islands
Deliveries to the following postcodes may not be the next day.
Scottish Highlands: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
(1) If for any reason you are unhappy with your goods, you have the right to return them and receive a refund provided:
(a) the goods are returned to: Edge Clothing Company RETURNS Dept , United Kingdom within 14 days of your order being delivered to you; and (b) the goods are returned in their original condition, have not been damaged, washed, altered or excessively worn and include the original packaging and any related accessories or instruction books.
We will provide you with a refund to the card used when placing your order within 30 days of us receiving the goods in accordance with paragraph (1). Original outward, and postage costs for returning items to us, will not be refunded.
Edge Clothing Company is under no obligation to accept returns and provide refunds for goods that do not comply with paragraph (1) (notwithstanding your statutory rights). Goods that are not accepted by us will be returned to you.
Paypal Postage Returns
In the event of a return, the postage costs that you incur from sending an item back to us can be refunded through Paypal by activating Return Shipping On Us on your Paypal account.
To make use of this, customers will need to comply to the following:
- The original purchase was made through Paypal
- You apply for a postage refund within 14 days of you sending your return
- You have proof of the original transaction through Paypal and a postage receipt
Paypal exclusions, rules and conditions apply.
Exchange An Item
Please follow the procedure for the return of the item you would like to exchange. You can purchase the new item at any time as a separate transaction. Exchanges on sale items and items whose price does not reach the free postage threshold may incur an additional shipping cost